Our Mission
Our mission is to redefine how Australians access telehealth services, including online consultations and requests for medical certificates, prescriptions and referrals. By harnessing secure technology, we aim to provide a convenient and reliable way for individuals to access healthcare.
We believe that technology should bridge gaps and eliminate barriers. Through our platform, we make essential healthcare services more accessible, helping people access appropriate care regardless of time constraints or geographical limitations.
Our ultimate goal is to simplify healthcare processes while maintaining the highest standards of accuracy and compliance, so our users can focus on what matters most—managing their health and personal commitments effectively.
Who We Are
Dociva is an Australian telehealth platform providing access to online consultations and requests for medical certificates, prescriptions and referrals. Our streamlined service connects patients with Australian-registered medical practitioners.
Our team comprises experienced healthcare professionals, technology enthusiasts, and customer service experts who work collaboratively to deliver a seamless user experience. We are passionate about creating solutions that are not only efficient but also empathetic to the needs of our users.
We pride ourselves on our commitment to quality and reliability. Every aspect of our service is designed with the patient in mind, providing a simple and secure pathway to appropriate non-emergency healthcare.
Our Values
Our values are rooted in accessibility, integrity, and quality. We are dedicated to making essential services accessible to everyone while maintaining the highest standards of professionalism and confidentiality. Our team prioritises transparency and upholds trust in every interaction.
Innovation is at the core of what we do. We constantly seek to improve our platform by leveraging the latest advancements in technology, ensuring our users benefit from cutting-edge solutions that are easy to use and reliable.
Empathy drives our efforts to better understand the needs of our patients. Whether someone needs medical advice, a prescription, a referral or a medical certificate, we strive to provide a service that is simple and responsive to their needs.
Why Choose Dociva?
We understand the challenges of managing your health around everyday commitments. Dociva simplifies access to online consultations and requests for medical certificates, prescriptions and referrals when telehealth is appropriate.
Our service is not just about convenience—it's about ensuring peace of mind. Every request is independently reviewed by an Australian-registered medical practitioner, with outcomes based on their clinical assessment.
By choosing Dociva, you are opting for a platform that values your time, privacy, and well-being. We go above and beyond to ensure that our service is intuitive, affordable, and tailored to your needs.
Our Commitment to Security
Your privacy is our top priority. Dociva adheres to strict Australian privacy laws, including the Privacy Act 1988, ensuring your data is safeguarded at every step. We implement advanced security protocols to protect your personal information and uphold your confidentiality.
Our security measures include end-to-end encryption, regular audits, and compliance with industry best practices. This ensures that all user data remains secure from unauthorised access or breaches.
We are committed to transparency and accountability in our security practices. Our users can rest assured that their personal and medical information is handled with the utmost care and respect, meeting all regulatory requirements.
Our Journey
Since our inception, Dociva has been dedicated to improving access to telehealth services. Our platform helps Australians access online consultations and request medical certificates, prescriptions and referrals while maintaining high standards of care and reliability.
We started with a vision to make healthcare more accessible in the digital age. Today, Dociva stands as a testament to the power of technology in simplifying and improving lives.
Our journey continues as we innovate and expand our services to better serve the evolving needs of our clients. We are proud to be a trusted partner in their health and professional journeys.
Contact Us
We value your feedback and suggestions as they are essential to enhancing our platform and ensuring we provide the best possible experience. Have questions or need assistance? Visit our support page to get in touch with our team!
