How to Get a Medical Certificate for COVID-19 (Positive)
If you've tested positive for COVID-19, obtaining a medical certificate is essential for workplace leave, travel restrictions, or mandatory isolation. This guide explains how to secure a COVID-19 medical certificate in Australia, including telehealth options, legal requirements, and employer obligations.
When Do You Need a COVID-19 Medical Certificate?
A COVID-19 medical certificate is required in the following situations:
- Workplace Sick Leave: Proof of illness for paid or unpaid leave during isolation.
- Government-Mandated Isolation: Documentation for the 7-day isolation period.
- Travel Restrictions: Evidence for airlines or international authorities.
- High-Risk Exposure: Certification for vulnerable workers requiring extended leave.
According to the Australian Department of Health, individuals who test positive must isolate immediately and can obtain certificates remotely.
Medical Certificates
For Today's Date
Sick Leave Certificate
Choose this option if you are unable to work due to illness or injury, including mental health issues or stress.
Available for $16.90
Apply NowFor Today's Date
Carer's Leave Certificate
Choose this option if you are unable to attend work because you need to care for a family member or someone in your household.
Available for $16.90
Apply Now3 Ways to Get a COVID-19 Medical Certificate
- Telehealth Consultation (Recommended)
- Book an online consultation with a registered practitioner.
- Upload proof of your positive RAT or PCR test result.
- If approved, receive your certificate by email after practitioner review.
- In-Person GP Visit
- Call ahead to confirm COVID-safe clinic protocols.
- Bring physical or digital test results for verification.
- Request extended certificates if experiencing Long COVID symptoms.
- Fast Online Certificate
- Complete our medical application form.
- Valid for a single day without a doctor consultation.
Legal Requirements for COVID-19 Certificates
All COVID-19 medical certificates must include the following details:
- Patient's full name and date of birth.
- Date of the positive test result.
- Isolation start and end dates, aligned with current health guidelines.
- Practitioner's registration number and signature.
Certificates can be issued by GPs, nurse practitioners, or authorised telehealth providers.
Book Online Consultation
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Convenient and Affordable Online Consultations
Connect with trusted, licensed healthcare professionals to receive expert medical advice, obtain verified medical leave certificates for work or personal needs, and access personalised treatment plans designed to address your specific health concerns. Enjoy the convenience of high-quality healthcare services delivered directly to you, eliminating the need for travel or long waiting times—all from the comfort and privacy of your own home.
Standard Consultation
Ideal for addressing general health concerns, prescription renewals, and obtaining medical certificates for urgent short-term health needs or minor illnesses.
Duration: 8 minutes
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Extended Consultation
Recommended for more detailed discussions, chronic condition management, or when additional time is required to address your health needs.
Duration: 15 minutes
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Employer Obligations Under Fair Work Act
Under the Fair Work Act, employers must:
- Accept telehealth certificates as valid proof of illness.
- Provide paid sick leave for mandatory isolation periods.
- Not require in-person visits during infectious periods.
Disputes can be reported to the Fair Work Commission.
Special Considerations
- Asymptomatic Cases: Certificates are still required, even if you have no symptoms.
- Household Contacts: Obtain carer's leave certificates if you're caring for someone with COVID-19.
- Long COVID: Extended certificates are available for ongoing symptoms after the initial isolation period.
Why Choose Telehealth for COVID Certificates?
- Infection Control: Avoid spreading the virus in medical waiting rooms.
- 24/7 Availability: Access services even during isolation periods.
- Convenient: Submit your request online and receive your certificate by email if approved.
Conclusion
Securing a COVID-19 medical certificate is now easier than ever, thanks to telehealth services and streamlined processes. By understanding your rights and responsibilities under Australian workplace laws and health regulations, you can obtain valid documentation while prioritising public health safety.
Frequently Asked Questions (FAQs)
You need to provide proof of a positive RAT or PCR test result. For telehealth consultations, you can upload a photo of your test result during the online process.
Yes, even if you're asymptomatic, you still need a medical certificate to comply with workplace or government requirements. Telehealth services can issue certificates for asymptomatic cases.
If you're experiencing ongoing symptoms or Long COVID, you can request an extended medical certificate. Consult our doctors online to discuss your situation and obtain the necessary documentation.
Yes, a COVID-19 medical certificate can be used as proof of illness for travel restrictions or flight cancellations. However, always check with your airline or destination country for specific requirements.
If you lose your certificate, you can download a duplicate from our Track an Application page. For telehealth certificates, all documents are stored securely and can be accessed anytime.
